Return/Exchange Policy
Essence of Allure believes in the quality of our products. While we do not offer refunds or exchanges, we do consider requests for replacement of product on a case-by-case basis. We appreciate your understanding and willingness to work with us to resolve any issues that may arise with your purchase. If you have any questions, please don't hesitate to reach out to us. Your satisfaction is our top priority.
Temperature-based products
At Essence of Allure, we offer temperature-based products that are designed to nourish and hydrate your skin with the power of natural ingredients. However, please note that our products contain natural butters and oils, which can melt under extreme temperature. In case your product melts, rest assured that it will return to its solid state once cooled. If your product does not solidify for any reason, please do not hesitate to contact us for assistance.
